{"id":3003,"date":"2025-10-14T19:10:03","date_gmt":"2025-10-14T19:10:03","guid":{"rendered":"https:\/\/cartapro.pl\/?page_id=3003"},"modified":"2025-11-10T12:22:34","modified_gmt":"2025-11-10T12:22:34","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/cartapro.pl\/en\/regulamin\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<section class=\"bde-section-3003-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h2 class=\"bde-heading-3003-101 bde-heading\">\nTERMS AND CONDITIONS OF THE CARTAPRO.PL ONLINE SHOP\n<\/h2><div class=\"bde-text-3003-102 bde-text\">\n<b>\u00a71. General Provisions<\/b><br>The online shop CartaPro.pl operates at www.cartapro.pl and is run by: CartaPro Sp. z o.o., with the company's registered address at ul. Stolarska 21\/12, 43-190 Miko\u0142\u00f3w, and office headquarters at ul. Bednorza 2a\u20136, building A1, 40-384 Katowice, NIP: 9542762567, REGON: 363717277, e-mail: info@cartapro.pl, tel. 518 355 885.<br>The regulations set out the terms and conditions for using the store, including placing orders, order fulfilment, payment, delivery, complaints, and personal data protection.<br>The customer is obliged to use the shop in accordance with applicable law, principles of social coexistence, and these terms and conditions.<br><br><b>\u00a72. Definitions<\/b><br>Seller \u2013 CartaPro Sp. z o.o.<br>Shop \u2013 online shop available at www.cartapro.pl.<br>Client \u2013 a natural person, legal entity or organisational unit placing an order.<br>Consumer \u2013 a natural person making a purchase not directly related to their business activities.<br>Goods \u2013 products offered in the shop (tangible and digital).<br>Sales Agreement \u2013 an agreement concluded between the Seller and the Customer.<br><br><b>\u00a73. Prices and Payments<\/b><br>All prices are quoted in PLN, inclusive of VAT at a rate of 23%.<br>The Price policy applies to the goods at the time the order is placed.<br>Payment methods: PayU, BLIK, traditional bank transfer, invoice with payment terms (for institutions).<br><br><b>\u00a74. Delivery<\/b><br>Deliveries are made within Poland and selected EU countries.<br>Delivery methods: DPD courier, InPost courier, personal collection.<br>Delivery time: 1\u20137 working days.<br>Due to the specific nature of the market and the goods offered, some shipments must be calculated individually.<br><br><b>\u00a75. Withdrawal from the contract<\/b><br>The consumer has the right to withdraw from the contract within 14 days of receipt of the goods.<br>Refunds will be issued within 14 days of receiving the declaration.<br>The right of withdrawal does not apply to digital content, custom-made products, or opened chemicals.<br><br><b>\u00a76. Complaints<\/b><br>The seller is responsible for the conformity of the goods with the contract in accordance with consumer rights legislation.<br>Complaints should be submitted to info@cartapro.pl or in writing.<br>The seller considers the complaint within 14 days.<br>The basis for considering a complaint is to perform a specific action when receiving a package from the courier \u2013 to thoroughly check the parcel and its contents, and if necessary, to draw up a report with the courier.<br><br><b>\u00a77. Personal Data and Privacy Policy<\/b><br>The data controller is CartaPro Sp. z o.o.<br>Data is processed in accordance with GDPR for the purpose of order fulfilment and customer contact.<br>The client has the right to access, rectify, erase data, and withdraw consent.<br><br><b>\u00a78. Final Provisions<\/b><br>In matters not covered herein, the provisions of Polish law shall apply.<br>Disputes with Consumers are settled by the competent common courts.<br>The seller reserves the right to amend the terms and conditions by publishing a new version on the shop's website.\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>REGULAMIN SKLEPU INTERNETOWEGO CARTAPRO.PL \u00a71. Postanowienia og\u00f3lneSklep internetowy CartaPro.pl dzia\u0142a pod adresem www.cartapro.pl i prowadzony jest przez: CartaPro Sp. z o.o., z adresem rejestracyjnym firmy ul.Stolarska 21\/12 43-190 Miko\u0142\u00f3w, oraz siedzib\u0105 biura przy ul. Bednorza 2a\u20136, bud. A1, 40-384 Katowice, NIP: 9542762567, REGON: 363717277, e-mail: info@cartapro.pl, tel. 518 355 885.Regulamin okre\u015bla zasady korzystania ze sklepu, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-3003","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cartapro.pl\/en\/wp-json\/wp\/v2\/pages\/3003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cartapro.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cartapro.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cartapro.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cartapro.pl\/en\/wp-json\/wp\/v2\/comments?post=3003"}],"version-history":[{"count":5,"href":"https:\/\/cartapro.pl\/en\/wp-json\/wp\/v2\/pages\/3003\/revisions"}],"predecessor-version":[{"id":4117,"href":"https:\/\/cartapro.pl\/en\/wp-json\/wp\/v2\/pages\/3003\/revisions\/4117"}],"wp:attachment":[{"href":"https:\/\/cartapro.pl\/en\/wp-json\/wp\/v2\/media?parent=3003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}